A straightening comb is a metal comb that is used to straighten moderate or coarse hair and create a smoother hair texture. A hot comb is heated and used to straighten the hair from the roots.
Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:
If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
For returns, please email regrdonline@gmail.com with the subject 'Returns' and include your order number, name and the reason for the return.
Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
Please note that customers are responsible for shipping costs of returned items.
When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.
We ship all orders placed Monday - Friday before 3:30PM PST / 6:30PM EST the same day. For customers within the United States, your order should arrive within 2 business days via USPS Priority Mail. If you do not receive your order within 3 days, please check your mailbox and tracking number, then contact us and we will make sure you're blending in no time!
We ship international orders via DHL. Average delivery time is 6-9 business days. However, international shipping delays can occur due to your country's customs process. Once your order arrives in your country, it is transferred to your local postal carrier for final delivery, and DHL tracking may stop updating. In a small minority of cases, delivery can take longer. If it's been more than 5 weeks, contact us and we will help track down your order.
